Got a question about one of our caravans? Chances are you’re not the first! Here are the answers to some of the most common questions we're asked. Alternatively, feel free to get in touch, we're more than happy to help.
We recommend a Honda 2KVA. 2000 watt minimum output is recommended
Obviously, being prepared for any situation is best and we cannot predict how many flat tyres or punctures an individual may encounter. As there is no power to the wheels (unlike a car), one spare is generally enough to get you safely to where you need to go and out of any sticky situation.
Yes and no. The fridge will run on gas, for example if you are free camping. If 240v is not available, then you need to use gas. The 12v setting is for travelling, as the vehicle generally supplies power to the fridge ensuring your contents is still cold when you get to your destination. 12v will help to maintain a cool temperature, but will not cool the fridge.
First service is 1,500km or 3 months. Then every 10,000km or 6 months. You can take your caravan for its service to any certified caravan repair centre in Australia. Please contact warranty for more information, or view the list of service centres.
At Supreme, we run one vent down low behind the fridge and a 100mm duct connects to the other vent on the roof (as opposed to installing two vents at the back of the fridge). Hot air rises naturally, so the fan helps to move the air away from the fridge and provides better operation.
Approximately three days with minimal 12V use
28L
Charges the battery while driving
No, water tanks can only be filled through the water fillers
130NM torque and checked regularly.
5 arm – 150kg
4 arm – 120kg
3 arm – 80kg
1 arm – Spare wheel tyre only
5 year Chassis warranty, 3 year Structural warranty, and warranty on appliances determined by the manufacturer of the appliance.
This will depend on our suppliers and the size of your caravan. After you have signed off on your plans and specifications, along with your Authority to Commence Production form, you will be sent a final ‘Production Plan’ for your confirmation and also an approximate delivery timeframe. Once your caravan enters the production line, we will notify you with a more accurate date of arrival.
Please submit a warranty form. You will be contacted by the customer service team closest to your location.
You can ask us here! Please complete your details below and a member of the Supreme team will be in touch.